The Ben, Autograph Collection

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4.5

( 9 reviews )

Hotel, Resort, Inn

Closed 04:00 PM - 11:00 AM See Hours

251 N Narcissus Ave, West Palm Beach, FL 33401, United States

+1 5616-554-001

The Ben, Autograph Collection is a luxury 4-star hotel located in a prime location in West Palm Beach, Florida. With a focus on providing exceptional service and elegant accommodations, The Ben offers a unique and stylish experience for both leisure and business travelers. The hotel boasts a variety of amenities including a rooftop pool, fitness center, and on-site dining options. The stunning architecture and sophisticated design make The Ben a standout destination for those seeking a memorable stay. Whether guests are visiting for a relaxing getaway or a productive business trip, The Ben, Autograph Collection is committed to delivering a first-class experience for all who walk through its doors.

Reviews

4.5/5

9 reviews

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1 stars

Nina r

March 22, 2024

No place better in my opinion! The location is only the beginning of what's great about The Ben. The property is well kept and well appointed. The vibe is a perfect mix of elegance and relaxed. The rooftop pool is spectacular! You can …

Georgy savva

March 22, 2024

I have been coming to this hotel since it first open a few years ago and the experience keeps getting better each time! The secret is they have the most friendly and welcoming team that loves their jobs! This time it started with Jared at …

Rafael soto palma

March 22, 2024

I cannot say more about how fantastic this hotel is! From the staff, the amenities, the rooms, the location, the roof-top pool , the service, check-in.. you name it! My husband and I had our hotel block at the Ben and each staff member we encountered went ABOVE AND BEYOND to make sure every detail was perfect. We specifically worked with Isabelle Swank- Sales Coordinator and wow, I truly can't say that I have worked with anyone better. She did everything to make sure our weekend was perfect for us and our guests. We had constant communication and everything was extremely timely and detail oriented. They made our wedding weekend absolutely perfect and we can't say thank you enough. WE HIGHLY recommend this hotel and can't wait to get back!!

Renea campbell

March 22, 2024

Blown away again by the service from Matt and the team. I’m a Bonvoy Ambassador and I live in the building. Only Matt , Kenya, Randy, Aria and Steven know I’m an ambassador. I am the number 1 customer by far of this hotel. I eat and drink …

Thomas potkoski

March 22, 2024

Sometimes you just need to take your glasses off, relax and enjoy life. This place is impeccably clean and well maintained. The rooms are well proportioned and beautifully decorated. Most of all the show has lots of pressure and the rooms are quiet due to concrete floors. Their fitness center has a nice mix of cardio and kettle bells/weights. The location is right downtown so you can easily walk to bars and dinner. If you’re feeling particularly ambitious you can walk to bridge to the beach. Lovely trip.

Scott osborn

March 22, 2024

Absolutely the best! The area is super walkable, there are bikes to borrow, and the view from the pool is spectacular! The Ben offers a free local shuttle (Bruno), and Ubers are never far away. The common areas are very inviting and were thoughtfully decorated for Christmas. Jacob at the front desk assisted with our requests and was always smiling, courteous, and helpful. Adam, the manager on duty, assisted us and was very helpful planning our next stay. In my opinion an experience at The Ben exceeds Marriott standards that I encounter elsewhere.

Anthony stotesberry

March 22, 2024

Our experience started out poorly with music from a loud private party reverberating to out 5th floor room. Management was able to take care of the issue to our satisfaction. That service was greatly appreciated! Restaurant food is terrific as is the location and quality of the room. Highly recommend!

Yvonne ni

March 22, 2024

Just celebrated our wedding at The Ben! We had an absolutely lovely and unforgettable experience here. The service here is top notch, the staff are all so kind and cool and the hotel is just beautiful. Love how dog friendly and human …

Joseph a

March 22, 2024

I was there for a weekend wedding with my boyfriend and everything was amazing. Nick was our host, and he was extremely friendly and helpful, if I have the opportunity to come back I will be there again, also as a platinum member the offer …